Helix Firmware 2.30/Helix Native 1.10 Release Notes

STEP ONE: Check to see what firmware your Helix Floor/Rack/LT is running: Press MENU, press Knob 6 (Global Settings), and look in the upper right corner of the main display.

Firmware Version 2.20.0 OR HIGHER?follow the GREEN steps below

Firmware Version 2.12.2 OR LOWER?follow the BLUE steps below

Updating a Helix Floor/Rack/LT Running 2.20.0 or HIGHER:

1. Download the all new HX Edit application here (this will also install the latest version of Line 6 Updater):

Mac OS X: https://line6.com/software/readeula.html?rid=7877

Windows 7/8/10: https://line6.com/software/readeula.html?rid=7878

2. Connect Helix to your computer and launch HX Edit. From the File pull-down menu, select “Create Backup…” Follow the prompts to create a full-state backup of your Helix (Global Settings, IRs, setlists, and presets).

3. Close HX Edit, open Line 6 Updater, and follow the prompts to update your Helix’s firmware. Helix will begin rebuilding presets. Wait for this process to complete.

4. Close Line 6 Updater, reopen HX Edit, and from the File pull-down menu, select “Restore From Backup…” Follow the prompts to restore Helix to its previous state.

Updating Helix Floor/Rack/LT Running 2.12.2 or LOWER:

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, browsers, etc.

2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). For example, if you’re running Helix FW 2.12, your current Helix application version should be 2.12.

3. Quit the CURRENT EXISTING Helix editor application and download and install the LATEST HX Edit application, available here (this will also install the latest version of Line 6 Updater):

Mac OS X: https://line6.com/software/readeula.html?rid=7877

Windows 7/8/10: https://line6.com/software/readeula.html?rid=7878

4. Open Line 6 Updater and update Helix to the newest firmware. At the end of the update process, Helix will reboot automatically and begin rebuilding presets. Wait for this process to complete.

YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX WILL NOT WORK PROPERLY. DO IT. DO IT NOW!

5. To reset globals and restore presets, turn off Helix.

HELIX FLOOR OR LT ONLY: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…“ to appear and let go.

HELIX RACK ONLY: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…“ to appear and let go.

6. Using the NEW HX Edit application, reload the user presets you backed up in step 2.

New Amps (7)

Voltage Queen, based on* the Victoria® Electro King

Derailed Ingrid, based on* the Trainwreck Circuits® Express

Brit Trem Nrm, based on* the normal channel of the Marshall® Plexi Tremolo 50

Brit Trem Brt, based on* the bright channel of the Marshall® Plexi Tremolo 50

Brit Trem Jump, based on* the normal and bright channel (jumped) of the Marshall® Plexi Tremolo 50

Cartographer, based on* the Ben Adrian Cartographer

Agua 51, based on* the Aguilar® DB751 bass amp

New Effects (7)

Distortion > Kinky Boost (Mono, Stereo), based on* the Xotic® EP Booster

Distortion > Thrifter Fuzz (Mono, Stereo), Line 6 Original

Dynamics > Kinky Comp (Mono, Stereo), based on* the Xotic® SP Compressor

Modulation > Bleat Chop Trem (Mono, Stereo), based on* the Lightfoot Labs© Goatkeeper

Modulation > Double Take (Mono, Stereo), Line 6 Original doubler

Delay > Cosmos Echo (Mono, Stereo), based on* the Roland® RE-201 Space Echo

Volume/Pan > Stereo Width (Stereo), Line 6 Original utility to collapse stereo paths

* All product names are trademarks of their respective owners, which are in no way associated or affiliated with Line 6.

New Features

Helix FW: Support for HX Edit—Helix, Helix Rack/Control, and Helix LT now work with the new HX Edit application (Mac/PC)

HX Edit: Full State Backup and Restore—The all new HX Edit application can perform a full state backup and restore of your Helix, Helix Rack/Control, and Helix LT presets, IRs, and global settings. IMPORTANT! You MUST back up a Helix running firmware 2.20 or higher and MUST restore to a Helix running 2.30 or higher! From the File pulldown menu, select “Create Backup…” Click [Create Backup] to confirm. To restore from a backup, from the File pulldown menu, select “Restore From Backup…” From the Backup File pulldown, select the desired backup and click [Restore Backup]. You may choose to restore any combination of 8 setlists, IRs (including the index order), and/or Global Settings

Helix Native+HX Edit: Show/Hide PRESETS/IMPULSES List—Click the icon to the left of the preset name to show or hide the PRESETS/IMPULSES list

Helix Native: Plug-in Window Resizing—Click and drag the lower right-hand corner of Helix Native to resize the window and view more or fewer parameters and model list items

Helix FW: Global Settings > MIDI/Tempo > Duplicate PC Send—Before 2.30, Helix would purposely omit MIDI PC messages with an identical value as the previous PC message. You may now choose to send duplicate PC messages

Helix FW: LFO reset—Stepping on TAP once now resets any LFO-based effects, such as tremolos and rotary speakers

Helix FW: Support for Variax Shuriken banks—When a Variax Shuriken is connected, Helix’s Input > Multi and Input > Variax blocks will reflect the proper factory bank names. These bank names are retained until a James Tyler Variax or Variax Standard is connected

Improvements/Changes

The Distortion > Obsidian 7000 model has been tweaked to sound and feel even more like the original

Bug Fixes

Helix Native: In the rare case that all paths are full, it is possible to drag more blocks into them, which may result in the error “Failed to move item. (Unknown. )” -FIXED

Helix Native: On rare occasions, a warning dialog may appear during AU Validation scan of other AudioUnit plug-ins -FIXED

Helix Native: After updating from OS X 10.12 Sierra to OS X 10.13 High Sierra, Helix Native may not load properly in GarageBand -FIXED

Helix Native: After importing an IR file in a certain instance of Helix Native, the same file may not automatically appear in subsequent instances -FIXED

Helix FW: Turning the Cali IV Rhythm 1 model’s Master knob down can occasionally cause an increase in output volume -FIXED

Helix FW: When UK 846 and Teardrop 310 wah models’ Level and Mix parameters are set to 0, ~3dB of gain can be added -FIXED

Helix FW: Pitch blocks’ Interval parameters may not be properly restored after exporting and then importing a preset -FIXED

Helix FW: MIDI clock could become unstable for a brief time after adjusting certain parameters on the Global Settings > MIDI/Tempo page - FIXED

Helix FW: In the Command Center, if an Ext Amp message is assigned to a footswitch, Ext Amp messages assigned to Instant commands may not restore properly -FIXED

Many other minor bug fixes and optimizations

General stability improvements

Known Issues

HX FW: In rare cases, MIDI note commands set to momentary can switch to “latching”

HX FW: If its Mid and Bass parameters are set to 0.0, the Cali IV Lead Amp/Amp+Cab model sometimes exhibits a decrease in gain

HX FW: If snapshot names have been cleared, preset names can sometimes appear blank when switching from Snapshot footswitch mode to Preset footswitch mode

HX Edit: In rare cases, moving a block from Path A to Path B can result in the Split block being created in the wrong position

HX Edit: In rare cases, importing an IR file into the current “Empty” slot of an Impulse Response block can cause audio output to mute Workaround: Drag impulse response files directly into the IMPULSES list

Helix Native: Recalling an effect or instrument rack in Ableton Live with Helix Native instantiated can mute the track. Workaround: Uninstantiate and re-instantiate the plug-in

Helix Native: In rare cases, clearing Helix Native’s preset library while the DAW is under high CPU loads can cause the plug-in to become unresponsive. Workaround: Close the Helix Native plug-in window and reopen

Helix Native: EXP pedal assignments may not automatically be assigned

Helix Native: The copy/paste clipboard may be cleared after closing and reopening Helix Native

Helix Firmware 2.21 Release Notes

Helix v2.21.0 is a firmware update that includes new fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update!

IMPORTANT! YOU *MUST* FOLLOW THESE INSTRUCTIONS TO INSTALL 2.21!

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, browsers, etc.
2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). For example, if you’re running Helix FW 2.00, your current Helix application version should be 2.00.
3. Quit the CURRENT EXISTING Helix editor application and download and install the LATEST Helix editor application (2.20), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.11).
4. If you’re using Helix Rack with Helix Control, turn off Helix Control.
5. Using the latest Line 6 Updater (1.11), update Helix/Helix Rack to the newest firmware (2.21). At the end of the update process, Helix/Helix Rack will reboot automatically and begin rebuilding presets. Wait for this process to complete.
6. If you’re using Helix Control with Helix Rack, connect and power on Helix Control. The inspector will ask if you want to update its firmware. Press Knob 6 (OK). Wait for the update to finish.

YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX 2.21 WILL NOT WORK PROPERLY. DO IT. DO IT NOW:

7. To reset globals and restore presets, turn off Helix/Helix Rack/Helix LT.

HELIX FLOOR AND LT ONLY: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.

HELIX RACK ONLY: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.

8. Using the NEW Helix editor application (2.20), restore the user presets you backed up in step 2.

Improvements/Changes
– Additional optimizations to the GUI engine

Bug Fixes
– Pitch/Synth > 3 Note Generator and 4 OSC Generator’s behind-the-scenes Trails parameter was disabled, making it appear as if the Decay parameter was broken – FIXED
– Distortion > Stereo > Clawthorn drive appeared slightly right of center – FIXED
– Engaging/bypassing a block from a Stomp switch was slower than normal – FIXED
– Turning the large Volume knob resulted in audible stepping while audio was active – FIXED
– In rare cases, changing cab mic models while Helix is synced to incoming MIDI clock could result in brief UI lockup – FIXED
– In rare cases, Helix could freeze when navigating the model list while receiving many tempo changes via MIDI clock – FIXED
– In rare cases, pressing a Stomp mode footswitch could transmit a single MIDI Clock pulse – FIXED
– In rare cases, Helix could freeze when accessing Global Settings while receiving MIDI Clock via USB – FIXED
– In rare cases, multiple bypass assigned footswitches with custom names can have bypass states swapped upon preset import – FIXED
– In rare cases, Helix can become unresponsive after copying specific block types onto another – FIXED
– Helix Rack/Control only: If an expression pedal is connected to Helix Control with its position set to heel down, its Global Settings > Pedals > Polarity is set to “Inverted”, and its Global Settings > Pedal > Pedal Position is set to “Global”, an audible blip can occur on preset load – FIXED
– Other bug fixes and optimizations

Known Issues
– If a Variax guitar is connected to Helix, MIDI channel 16 should never be used, as channel 16 is how Variax Workbench communicates with the guitar. This is by design. On a related note, Variax Workbench should never be used while MIDI tracks are armed or playing back in your DAW
– If Helix is set to a preset with a Pitch/Synth > Generator block on before beginning the firmware update process, a short burst of audio may be heard after presets are rebuilt
– If a user fails to read and follow the update instructions, Helix will add nine additional steps to the update process, one of which involves a shot of cheap mezcal

Helix Firmware 2.20 Release Notes

Helix v2.20.0 is a firmware update that includes new amps, cabs, effects, features, fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update!
IMPORTANT! YOU MUST FOLLOW THESE INSTRUCTIONS TO INSTALL 2.20!
1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, browsers, etc.
2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). For example, if you’re running Helix FW 1.12, your current Helix application version should be 1.12.
NOTE: You may want to back up individual Setlists so you can restore them to empty setlists without affecting the new 2.20 factory presets.
3. Quit the CURRENT EXISTING Helix editor application and download and install the LATEST Helix editor application (2.20), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.11).
4. If you’re using Helix Rack with Helix Control, turn off Helix Control.
5. Using the latest Line 6 Updater (1.11), update Helix/Helix Rack to the newest firmware (2.20). At the end of the update process, Helix/Helix Rack will reboot automatically and begin rebuilding presets. Wait for this process to complete.
6. If you’re using Helix Control with Helix Rack, connect and power on Helix Control. The inspector will ask if you want to update its firmware. Press Knob 6 (OK). Wait for the update to finish.
YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX 2.20 WILL NOT WORK PROPERLY. DO IT. DO IT NOW:
7. To reset globals and restore presets, turn off Helix/Helix Rack.
HELIX FLOOR ONLY: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.
 
HELIX RACK ONLY: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.
8. Using the NEW Helix editor application (2.20), restore the user presets you backed up in step 2.
New Amps (6)
  • Line 6 Badonk, all new Line 6 original inspired by the original high gain Big Bottom model
  • Woody Blue, based on* the Acoustic® 360 bass amp
  • Del Sol 300, based on* the Sunn® Coliseum 300 bass amp
  • Busy One Ch1, based on* channel 1 of the Pearce BC-1 bass preamp
  • Busy One Ch2, based on* channel 2 of the Pearce BC-1 bass preamp
  • Busy One Jump, based on* channel 1 and 2 (jumped) of the Pearce BC-1 bass preamp
New Hybrid Cabs (7)
  • 1×12 Cali IV, based on* the MESA/Boogie® Mk IV 12” cab
  • 1×12 Cali EXT, based on* the MESA/Boogie® 12” extension cab (EVM12L speaker)
  • 2×12 Match H30, based on* the Matchless® DC-30 cab (12” G12H30 speaker)
  • 2×12 Match G25, based on* the Matchless® DC-30 cab (12” Greenback 25 speaker)
  • 1×12 Del Sol, based on* the Sunn® Coliseum 300 bass cab (12” speaker)
  • 1×18 Del Sol, based on* the Sunn® Coliseum 300 bass cab (18” speaker)
  • 1×18 Woody Blue, based on* the Acoustic® 360 18” bass cab
New Effects (9)
  • Distortion > Obsidian 7000 (Mono, Stereo), based on* the Darkglass Electronics® Microtubes B7K Ultra bass preamp/overdrive/EQ
  • Distortion > Clawthorn Drive (Mono, Stereo), based on* the Wounded Paw Battering Ram bass overdrive
  • Dynamics > 3-Band Comp (Mono, Stereo), Line 6 Original multiband compressor
  • Dynamics > Autoswell (Mono, Stereo), Line 6 Original
  • Modulation > PlastiChorus (Mono, Stereo), based on* the modded Arion SCH-Z chorus
  • Delay > Vintage Swell (Mono, Stereo), Line 6 Original
  • Delay > Adriatic Swell (Mono, Stereo), Line 6 Original
  • Pitch/Synth > 3 Note Generator (Mono, Stereo), Line 6 Original
  • Pitch/Synth > 4 OSC Generator (Mono, Stereo), Line 6 Original

NOTE: As 3 Note Generator and 4 OSC Generator make sound without any instrument connected, their blocks are turned off by default. Press BYPASS to turn them on.

* All product names are trademarks of their respective owners, which are in no way associated or affiliated with Line 6.
New Features
  • Global Settings > MIDI/Tempo > Receive MIDI Clock—Helix can now synchronize its time-based effects (such as delay and modulation) to incoming MIDI clock from external DAW software, drum machines, keyboard workstations, or other modelers. Select “Off” (Helix ignores MIDI clock), “MIDI” (Helix responds to clock received at its MIDI IN jack), “USB” (Helix responds to clock received via USB), or “Auto” (Helix uses its internal tempo generator until receiving clock from either MIDI or USB)
  • Global Settings > MIDI/Tempo > Send MIDI Clock—Helix can now transmit MIDI clock to synchronize the tempo of external pedals, rack gear, and software. Select “Off” (Helix does not transmit clock), “MIDI” (Helix transmits clock from only the MIDI OUT jack), “USB” (Helix transmits clock only via USB), or “MIDI+USB” (Helix transmits clock from both MIDI and USB)
  • Variax Workbench HD Support—Variax can now communicate directly with Variax Workbench HD software (Mac/PC) through Helix via USB. IMPORTANT! Global Settings > MIDI/Tempo > MIDI over USB must be set to “On.”
  • Global Settings > MIDI/Tempo > MIDI PC Send/Receive has been split into two separate parameters—MIDI PC Receive and MIDI PC Send—and moved to Page 2. In addition, you may choose whether Helix sends or receives MIDI PC (program change) messages to/from MIDI, USB, both, or neither
  • Clear Bypass Assignment—Individual blocks’ bypass assignments can now be cleared. From the Bypass Assign screen, select the block whose bypass assignment(s) you wish to clear. Press ACTION and then Knob 1 (Clear Assignments).
  • Line 6 Allure Pack IRs—Line 6 has created a pack of five user impulse responses for use with Helix or any other modeler or software that supports them. Download the free Allure Pack here: www.line6.com/allure
Improvements/Changes
  • Optimized GUI engine speeds up navigation and model selection
  • Receive MIDI Clock and Send MIDI Clock have also been added to the Tempo panel shortcut. At any time, touch TAP to open the Tempo panel.
  • When slaved to external MIDI clock, TAP’s scribble strip text grays out and its switch LED ring flashes blue
  • Reverb > Plate, Room, Chamber, Hall, Echo, Tile, Cave, Ducking, and Octo have all been optimized to be less DSP-intensive
  • Pitch > Pitch Wham, Twin Harmony, Simple Pitch, Dual Pitch, and 3 OSC Synth have all been optimized to be less DSP-intensive
  • Non-selected Pedal Edit parameter switches now reflect dim block color
  • Inactive Looper function switches now appear as dim white
  • Additions to and improvements made to the existing factory preset bundle
Bug Fixes
  • In very rare cases, corrupted presets containing a Volume/Pan > Volume Pedal block can cause volume to drop to 0% – FIXED
  • Certain Roland keyboards constantly spit out active sensing MIDI messages (with no way to disable them), which could affect Helix’s MIDI transmission – FIXED
  • The Channel Volume taper for the Archetype amp model was incorrect – FIXED
  • Many other minor bug fixes and optimizations
Known Issues
  • If a Variax guitar is connected to Helix, MIDI channel 16 should never be used, as channel 16 is how Variax Workbench communicates with the guitar. This is by design. On a related note, Variax Workbench should never be used while MIDI tracks are armed or playing back in your DAW
  • In rare cases, Helix may freeze when very rapidly changing presets while receiving MIDI clock
  • Helix’s blue TAP LED flashes but tempo is not actually synced unless an audio device is selected in Ableton Live
  • Subtle stepping may be heard when adjusting the main VOLUME knob while audio is present
  • If a user fails to read and follow the update instructions, Helix will engage Snapshot 2 in preset 8 Templates > 32D every day at 4:30 AM

Helix Firmware 2.12 Release Notes

Helix v2.12.0 is a firmware update that includes fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update!

IMPORTANT! YOU *MUST* FOLLOW THESE INSTRUCTIONS TO INSTALL 2.12!

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, browsers, etc.
2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). For example, if you’re running Helix FW 2.01, your current Helix application version should be 2.01.
NOTE: You may want to back up individual Setlists so you can restore them to empty setlists without affecting the 2.12 factory presets.
3. Quit the CURRENT EXISTING Helix editor application and download and install the latest Helix editor application (2.11), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.10).
4. If you’re using Helix Rack with Helix Control, turn off Helix Control.
5. Using the latest Line 6 Updater (1.10), update Helix/Helix Rack to the newest firmware (2.12). At the end of the update process, Helix/Helix Rack will reboot automatically and begin rebuilding presets. Wait for this process to complete.
6. If you’re using Helix Control with Helix Rack, connect and power on Helix Control. The inspector will ask if you want to update its firmware. Press Knob 6 (OK). Wait for the update to finish.

YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX 2.12 WILL NOT WORK PROPERLY. DO IT. DO IT NOW:

7. To reset globals and restore presets, turn off Helix/Helix Rack.
HELIX FLOOR ONLY: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.
HELIX RACK ONLY: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.
8. Using the latest Helix editor application (2.11), restore the user presets you backed up in step 2.

Bug Fixes

– In rare cases, engaging one particular footswitch on one particular factory preset could result in full scale noise – FIXED

– In rare cases within certain presets, when Variax parameters are set per preset, the Variax Volume parameter could be inadvertently recalled at 0.0 – FIXED

– General stability improvements

– Other minor bug fixes and optimizations

Known Issues

– In very rare cases, corrupted presets containing a Volume/Pan > Volume Pedal block can cause volume to drop to 0%. In such cases, completely clear the Volume Pedal block and add again. If the same preset exhibits this behavior again, please contact Line 6 Customer Service and be ready to email us the raw preset so we can analyze it

Helix Firmware 2.11 Release Notes

Helix v2.11.0 is a firmware update that includes fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update!

IMPORTANT! YOU *MUST* FOLLOW THESE INSTRUCTIONS TO INSTALL 2.11!

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, browsers, etc.

2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). For example, if you’re running Helix FW 1.12, your current Helix application version should be 1.12.

NOTE: You may want to back up individual Setlists so you can restore them to empty setlists without affecting the 2.11 factory presets.

3. Quit the CURRENT EXISTING Helix editor application and download and install the NEW Helix editor application (2.11), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.10).

4. If you’re using Helix Rack with Helix Control, turn off Helix Control.

5. Using the latest Line 6 Updater (1.10), update Helix/Helix Rack to the newest firmware (2.11). At the end of the update process, Helix/Helix Rack will reboot automatically and begin rebuilding presets. Wait for this process to complete.

6. If you’re using Helix Control with Helix Rack, connect and power on Helix Control. The inspector will ask if you want to update its firmware. Press Knob 6 (OK). Wait for the update to finish.

YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX 2.11 WILL NOT WORK PROPERLY. DO IT. DO IT NOW:

 

7. To reset globals and restore presets, turn off Helix/Helix Rack.

 

HELIX FLOOR ONLY: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. Wait for the message “Will reset Globals and

restore stock Presets, Setlists and IRs…” to appear and let go.

HELIX RACK ONLY: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.

8. Using the NEW Helix editor application (2.11), restore the user presets you backed up in step 2.

Bug Fixes

– After importing a pre-2.10 preset that contains snapshots, EXP 2 could disappear from the expression pedal’s scribble strip LCD – FIXED

– After importing a pre-2.10 preset with IR 127 or 128 loaded, corruption could occur – FIXED

– Bypass Assign > Wait defaults to 300ms from the hardware and 100ms when selected within the Helix edit application – FIXED

– General stability improvements

– Other minor bug fixes and optimizations

Known Issues

– In very rare cases, corrupted presets containing a Volume/Pan > Volume Pedal block can cause volume to drop to 0%. In such cases, completely clear the Volume Pedal block and add again. If the same preset exhibits this behavior again, please contact Line 6 Customer Service and be ready to email us the raw preset so we can analyze it

– Copying and pasting a block assigned to auto enable/bypass from the Helix editor may result in a “Cannot paste block” error message while the Helix hardware confirms the block was indeed pasted correctly. Workaround: Save the preset to re-sync the application.

– EXP TOE cannot be bypass assigned using the LEARN option in Bypass Assign menu

Helix Firmware 2.10 Release Notes

Helix v2.10.0 is a firmware update that includes new models, features, fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update!

 

IMPORTANT! YOU *MUST* FOLLOW THESE INSTRUCTIONS TO INSTALL 2.10!

 

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, browsers, etc.

 

2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). For example, if you’re running Helix FW 1.12, your current Helix application version should be 1.12.

 

NOTE: You may want to back up individual Setlists so you can restore them to empty setlists without affecting the new 2.10 factory presets.

 

3. Quit the CURRENT EXISTING Helix editor application and download and install the NEW Helix editor application (2.10), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.10).

 

4. If you’re using Helix Rack with Helix Control, turn off Helix Control.

 

5. Using the latest Line 6 Updater (1.10), update Helix/Helix Rack to the newest firmware (2.10). At the end of the update process, Helix/Helix Rack will reboot automatically and begin rebuilding presets. Wait for this process to complete.

 

6. If you’re using Helix Control with Helix Rack, connect and power on Helix Control. The inspector will ask if you want to update its firmware. Press Knob 6 (OK). Wait for the update to finish.

 

YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX 2.10 WILL NOT WORK PROPERLY. DO IT. DO IT NOW:

 

7. To reset globals and restore presets, turn off Helix/Helix Rack.

 

HELIX FLOOR ONLY: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn

on Helix. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.

 

HELIX RACK ONLY: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.

 

8. Using the NEW Helix editor application (2.10), restore the user presets you backed up in step 2.

 

New Amp Models

– Archetype Clean, based on* the clean channel of the Paul Reed Smith® Archon®

– Archetype Lead, based on* the lead channel of the Paul Reed Smith® Archon®

– Line 6 Litigator, new Line 6 Original inspired by boutique mid-gain amps

New Effects Models

– Distortion > Stupor OD (Mono, Stereo), based on* the BOSS® SD-1 Overdrive

– Delay > Pitch Echo (Mono, Stereo), Line 6 Original

* Paul Reed Smith and Archon are registered trademarks of Paul Reed Smith Guitars, LP.

* BOSS is a registered trademark of Roland Corporation U.S.

New Features

– Auto Enable/Bypass blocks from EXP 1/2/3 and Variax Volume/Tone Knobs—Processing blocks (such as Wah, Pitch Wham, etc.) can now be enabled/bypassed by simply moving EXP 1, EXP 2, EXP 3, or Variax’s Volume or Tone knob. Press MENU and then Knob 1 (Bypass Assign). Turn Knob 1 (Switch) to select the desired switch. When selecting a continuous controller as a switch, Knob 2 (Position) and Knob 3 (Wait) appear.

– Bypass Assign > Position—Position determines the location in the Exp Pedal or Variax knob’s travel where the block is engaged. For example, if set to 1%, the block will turn off as soon as the pedal is moved to the heel position. If set to 99%, the block will only turn on when the pedal is moved to the toe position. To swap the on/off state regardless of position, press the BYPASS button.

– Bypass Assign > Wait—Wait determines how long it takes after the Exp Pedal or

Variax Knob is moved below the Position location before the block turns off. For example, you may not want the Wah to turn off instantly every time you hit the heel position during your big funk solo. Also, does your song really need a big funk solo?

– Block Bypass via MIDI—Individual processing blocks can now be enabled/bypassed via incoming MIDI CC messages. Press MENU and then Knob 1 (Bypass Assign). Turn Knob 4 (MIDI In) to choose the desired MIDI CC. Incoming CC values 0-63 will turn the block off; values 64-127 will turn the block on. Note that some MIDI CCs are reserved for global functions and cannot be selected.

– Learn Bypass Assign—As with Controller Assign, you can also now quickly learn a source for bypassing the selected block instead of assigning it manually. On the Bypass Assign screen, press Knob 6 (Learn) and then engage the desired footswitch, expression pedal, Variax knob, or MIDI CC. Helix will show the switch above Knob 1 (Switch) or if it’s a MIDI CC message, above Knob 4 (MIDI In).

– Clear All Bypass Assignments—You can now clear all bypass assignments at once. From the Bypass Assign screen, press ACTION and then Knob 1 (Clear All Assignments). Press Knob 6 (OK) to confirm.

– Snapshot footswitch LED color—You can now choose a color for each snapshot footswitch. Press the PRESETS knob and then Knob 6 (Rename Snapshot). Turn knob 5 (LED Color) to select the desired color. “Auto Color” is the default red. NOTE: There is currently no way to set snapshot footswitch color from the Helix application.

– Split > Y Balance parameters—The old Split > Y block sends both left and right signals to Paths A and B equally. 2.10 adds individual balance (pan) control of the signals sent to Path A and B. By default, they’re set to “Center”, which behaves exactly like the old Split > Y block.

– Support for MIDIpants

Improvements/Changes

– Added a Headroom parameter to Delay > Vintage Digital

– Snapshots now recall the currently active expression controller (EXP 1 or EXP 2) for the built-in treadle

– Split > Y can now be bypassed; when bypassed, the block sends both left and right signals to both paths equally (like the old Split Y block)

– Looper Mode switch LEDs now display a dim/lit state to better reflect their current states

– Non-selected Pedal Edit Mode parameter switch LEDs now display a dim state

– Added forward slash [/] to list of characters for naming presets, setlists, snapshots, and Stomp mode custom labels

– Bypass Assign > Knob 1 (Footswitch) has been relabeled “Switch” to better reflect all values

– Tap Tempo no longer affects a preset’s dirty state (“E” icon)

– Minor updates to the Factory Preset bundle

– If a user fails to read and follow the update instructions, Helix will cause their car radio to only play polka death metal every Thursday from 1-3pm PST

Bug Fixes

– Errant graphics could appear when selecting an IR block from the Controller Assign page – FIXED

– When assigning a command to EXP 3 on the Command Center page, the turquoise indicator could occasional fail to appear – FIXED

– When sending/receiving Looper MIDI CC messages through external devices, MIDI feedback could occur – FIXED

– General stability improvements

– Other minor bug fixes and optimizations

Known Issues

– In very rare cases, corrupted presets containing a Volume/Pan > Volume Pedal block can cause volume to drop to 0%. In such cases, completely clear the Volume Pedal block and add again. If the same preset exhibits this behavior again, please contact Line 6 Customer Service and be ready to email us the raw preset so we can analyze it

– Bypass Assign > Wait defaults to 300ms from the hardware and 100ms when selected within the Helix edit application

– Copying and pasting a block assigned to auto enable/bypass from the Helix editor may result in a “Cannot paste block” error message while the Helix hardware confirms the block was indeed pasted correctly. Workaround: Save the preset to re-sync the application.

Helix Firmware 2.0 Release Notes

Helix v2.00 is a firmware update that includes new models, features, fixes, stability improvements, and optimizations. It is highly recommended that all Helix users perform this update!

 

IMPORTANT! YOU *MUST* FOLLOW THESE INSTRUCTIONS TO INSTALL 2.0!

 

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, etc.

 

2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs (if you want to keep them). If you’re running Helix FW 1.12, your current Helix application version should be 1.12.

 

NOTE: You may want to back up individual Setlists so you can restore them to empty setlists without affecting the new 2.0 factory presets.

 

3. Quit the CURRENT EXISTING Helix editor application and download and install the NEW Helix editor application (2.00), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.09).

 

4. If you’re using Helix Rack with Helix Control, turn off Helix Control.

 

5. Using the latest Line 6 Updater (1.09), update Helix/Helix Rack to the newest firmware (2.00). At the end of the update process, Helix/Helix Rack will reboot automatically and begin rebuilding presets. Wait for this process to complete.

 

6. If you’re using Helix Control with Helix Rack, connect and power on Helix Control. The inspector will ask if you want to update its firmware. Press Knob 6 (OK). Wait for the update to finish.

 

7. Turn off Helix/Helix Rack.

HELIX FLOOR: While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix.

HELIX RACK: While holding knobs 5 and 6 below the screen, turn on Helix Rack. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go. YOU MUST RESET GLOBALS AND RESTORE PRESETS, OTHERWISE HELIX 2.0 WILL NOT WORK PROPERLY.

 

8. Using the NEW Helix editor application (2.00), restore the user presets you backed up in step 2.

 

New Amp Models

– Cali IV Rhythm 1, based on* the Rhythm I channel of the MESA/Boogie® Mk IV

– Cali IV Rhythm 2, based on* the Rhythm II channel of the MESA/Boogie® Mk IV

– Cali IV Lead, based on* the Lead channel of the MESA/Boogie® Mk IV

– Line 6 2204 Mod, Line 6 Original based on* a hot-rodded Marshall® JCM 800

 Line 6 Fatality, Line 6 Original

 

New Effects Models

– Distortion > Wringer Fuzz (Mono, Stereo), based on* Garbage’s special BOSS® FZ-2

– EQ > Cali Q Graphic (Mono, Stereo), based on* the MESA/Boogie® Mk IV’s 5-band EQ

– Modulation > Harmonic Tremolo (Mono, Stereo), Line 6 Original

– Delay > Vintage Digital (Mono, Stereo), Line 6 Original

 

* All product names used herein are trademarks of their respective owners, which are in no way associated or affiliated with Line 6.  These trademarks of other manufacturers are used solely to identify the products of those manufacturers whose tones and sounds were studied during Line 6’s sound model development. Mesa/Boogie is a registered trademark of Mesa/Boogie, Ltd. Marshall and JCM are registered trademarks of Marshall Amplification Plc. BOSS is a registered trademark of Roland Corporation.

 

New Features

– Snapshots—Select one of eight snapshots to instantly recall all block on/off states, up to 64 parameter values, certain Command Center values, and tempo. Any Delay, Reverb, or FX Loop block with its Trails parameter turned on will spill across snapshots seamlessly. To select a snapshot, press BANK UP and BANK DOWN simultaneously and then one of the middle eight footswitches. For Helix Rack owners who haven’t yet snagged Helix Control (and you should), press PRESETS and turn Knob 5 (Select Snapshot). For more information, check out the new Helix 2.0 Owner’s Manual, available here: http://line6.com/support/manuals/#effects

– Snapshot Parameter Assign—To adjust a parameter AND set it to automatically update per snapshot, press and turn the knob. To adjust a parameter WITHOUT it automatically updating per snapshot, just turn the knob like you normally would. If you accidentally press and turn and didn’t mean to, hold BYPASS and press the knob to instantly unassign snapshot control

– Copy/Paste SnapshotsWhile touch-holding the footswitch for the snapshot you want to copy, briefly touch and release the footswitch for the snapshot you want to overwrite. For Helix Rack owners who haven’t yet snagged Helix Control (and again, you SHOULD), select the snapshot you want to copy, press PRESETS, and then ACTION. Press Knob 1 (Copy Snapshot). Select the snapshot you want to overwrite, press ACTION, and then Knob 2 (Paste Snapshot)

– Swap Snapshots—Touch and hold two snapshot footswitches and a dialog appears, asking if you want to swap their location

– Rename SnapshotsPress PRESETS and then Knob 6 (Rename Snapshot) to rename the snapshot to something meaningful, such as “VERSE 1”, “BIG SOLO” or “D. IGLOO.” Snapshot names are limited to 10 characters

– Global Settings > Preferences > Snapshot Edits—Determines whether or not any edits made to a snapshot are remembered when returning to that snapshot. “Recall” automatically recalls any edits made to the snapshot; “Discard” forgets any edits made and returns the snapshot to its state when the preset was last saved. You must save the preset to store changes to snapshots regardless. The home screen’s camera icon turns red when set to “Discard.” Shortcut: Hold BYPASS and press SAVE to toggle this setting

 Global Settings > MIDI/Tempo > Tempo Select—In addition to Global and Per Preset (still the default), Helix’s tempo can now be set per snapshot. Shortcut: Touch TAP to briefly view and set this parameter

– Global Settings > Footswitches > Preset Mode Switches—You can now determine whether each row in Preset footswitch mode (upper or lower) selects Presets, Snapshots, or Stomps. The default setting remains the same, but is now called “8 Presets”

– Global Settings > Footswitches > Snapshot Mode Footswitches—A new Global Settings > Footswitches parameter lets you set Snapshot mode footswitches as Auto Return (automatically returns to Preset or Stomp footswitch mode after selection) or Manual Return (stays in Snapshot footswitch mode until you press FS6 [CANCEL])

– Global Settings > Footswitches > Up/Down Switches—FS1 and FS7 now have three options: Bank Up/Down, Preset Up/Down, and Snapshot Up/Down, available from the Global Settings > Footswitches menu. Shortcut: Press and hold FS1 and FS7 for one second to cycle through Bank Up/Down, Preset Up/Down, and Snapshot Up/Down

– Global Settings > Ins/Outs > USB In 1/2 Trim—Added the ability to attenuate the level of incoming USB 1/2 signals, so Mac/PC/iOS applications with no (or difficult-to-access) app-level volume control can be more easily blended with Helix’s processing

 Global Settings > Ins/Outs > Digital Out Level—Added the ability to adjust the digital (S/PDIF and AES/EBU) output level

 Global Settings > EXP Pedals > EXP 1/2/3 Polarity—Added the ability to individually switch the polarity of EXP 1, 2, and 3, providing support for a wider variety of third-party expression pedals

– Global Settings > EXP Pedals > EXP 1/2/3 Pedal Position—Global Settings > Footswitches > EXP Pedal Position has been split into separate parameters for each expression pedal. For example, EXP 1’s wah position can be recalled per preset, EXP 2’s volume position can act globally, and EXP 3’s reverb depth control can be recalled per snapshot

– Controllers to Variax Parameters—Controllers (including Snapshots) can now control/recall Variax parameters, so you can do cool stuff like toggle between two guitar models with a footswitch, control Variax’s tone knob with an expression pedal, assign a momentary footswitch to drop D, recall completely different tunings with each snapshot, and more. There’s nothing special to do; just assign a controller to Variax parameters like you would any other parameter

– Per Preset Guitar In Impedance—Global Settings > Ins/Outs > Guitar In Impedance has been moved to the Input > Multi and Input > Guitar In block and is now recalled per preset. It appears at Knob 4 as “Guitar In-Z.” Now that it’s on the Home page, you can assign a footswitch or snapshot to it and determine how your guitar’s pickups are loaded in real time. The default has been changed to “Auto.”

– Enhanced Tuner Display—The tuner display now shows an additional –3-cent to +3-cent row of bars, providing more granularity when the note played is close to being in tune. Accuracy remains the same

– MIDI Recall IndicatorPress PRESETS to open the Setlist menu. Dark text appears above Knob 2 and displays the necessary MIDI messages required to remotely recall the current setlist, preset, and snapshot so you don’t have to go digging through the manual

 

Other Improvements

– Shortcut: Hold BYPASS and press a parameter knob to quickly remove any controller assignment (including the Snapshots controller). The value appears without brackets, indicating no controller is assigned to it

– Shortcut: In Pedal Edit mode, press and hold FS10 (VALUE–) and FS11 (VALUE+) to quickly scroll through values. Now Helix Rack/Control users can quickly adjust parameters with their feet when no expression pedal is connected

– Shortcut: In Pedal Edit mode, press and hold a Time (or Speed) parameter switch to toggle between ms (or Hz) and note values, just like pressing the knob

– Helix’s pitch detect algorithms have been optimized and now track slightly faster

– Parameters in the Global Settings menu have been reorganized to better reflect their category. For example, Tap Tempo Pitch has been moved to a new Preferences submenu and the Info submenu has been removed, as the current FW version now appears at the top of the Global Settings screen

– On the Save, Name, and Customize screens, Knob 3 (Clear) has been replaced with Insert, which inserts a space and shifts all following characters to the right. You can still clear a character by pressing the joystick, which now cycles through A, a, 0, and [SPACE]

– The Footswitch Assign page has been renamed “Bypass Assign” to better describe current and potential future functionality

 Touch-hold any assigned stomp footswitch and the Customize button now also appears above Knob 5. The Customize button is grayed out if the footswitch has nothing yet assigned to it

– On the Customize screens, Knob 4 now always displays a Remove button, regardless of whether a custom label has been assigned (solid button) or not (grayed out button)

– When touching two stomp mode switches to swap their locations, the inspector text

now tells you which two footswitches will be swapped

– Recall snapshots remotely via an incoming MIDI CC message. A CC69 message with value 0 recalls Snapshot 1, value 1 recalls Snapshot 2, value 2 recalls Snapshot 3, and so forth

– Footswitches in Looper mode now transmit corresponding MIDI CCs

– Additions to and improvements made to the existing factory preset bundle

– Re-leveled presets

– The Helix Owner’s Manual has been updated to 2.0: http://line6.com/support/manuals/#effects

 

Bug Fixes

– Parameters could respond sluggishly when receiving lots of fast incoming MIDI CC data – FIXED

– Some MIDI keyboards (including those by Roland and M-Audio) send active sensing messages every 300ms, which could sometimes affect Helix’s MIDI input to the computer, causing intermittent dropouts – FIXED

– Certain cab model defaults with 121 Ribbon mic could display as 421 Dynamic – FIXED

– Rapidly moving EXP 1/2/3 while importing/exporting presets could result in data lockout – FIXED

– Command Center > Copy/Paste All Commands would not copy customized labels – FIXED

– Learn Controller would not work with FS1 or FS7 while in 10 Switches Stomp mode – FIXED

– Helix wouldn’t remember tuner output routing across power cycles – FIXED

– After a factory reset, Global Settings > Ins/Outs > XLR Out Level would be set to Mic level until toggled, regardless of its displayed value – FIXED

– Certain delay models’ Time parameter could only go down to 20ms, even if the display reflected a lower value – FIXED

– The TAP footswitch’s LED would reflect Global tempo instead of Per Preset tempo – FIXED

– General stability improvements

– Other minor bug fixes and optimizations

Helix Firmware v1.12.0 Release Notes

Helix 1.12.0 is a free update that includes new fixes, stability improvements, and optimizations.

 IMPORTANT! READ BEFORE INSTALLING ANY NEW SOFTWARE!

1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, etc.

 

2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs. If you’re running Helix FW 1.06 or 1.06.5, your current Helix application version should be 1.04. If you’re running Helix FW 1.10, your current Helix application version should be 1.11.

 

3. Quit the CURRENT EXISTING Helix application and download and install the NEW Helix editor (1.12.0), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.09).

 

4. If you’re using Helix Rack with Helix Control, turn off Helix Control.

 

5. Using the new Line 6 Updater (1.09), update Helix (or Helix Rack) to the newest firmware (1.12.0). If you’re using Helix Rack with Helix Control, after Helix Rack has been updated, connect and power on Helix Control, and it will update automatically.

 

6. Using the latest Helix editor (1.12), restore all user presets and IRs.

 

New Features

– Compatibility with the full version of the Helix editor (1.12)

 

Bug Fixes

– A USB port driver issue within OS X El Capitan precluded certain computers (namely MacBook Pros and iMacs from mid-2012) from allowing communication between Helix and the Helix Editor. Note: You must update OS X to El Capitan 10.11.4 – FIXED

– Helix could not correctly respond to incoming MIDI CC #64 (Tap Tempo) – FIXED

– Helix could sometimes not correctly respond to incoming MIDI PC messages after exporting and then reimporting the same setlist – FIXED

– The Tuner screen’s Output parameter would not remember its value across power cycles – FIXED

– Changing Input or Output types from the Controller Assign screen could sometimes automatically engage the Learn Controller button – FIXED

– Input > Multi and Input > Variax Tone parameter could sometimes maintain its value across presets, even when set to ‘Per Preset’

– Helix Rack’s TAP/TUNER button was unresponsive while in Pedal Edit mode – FIXED

– Expression pedals with inverted polarity could cause Helix Rack to freeze when connected to Helix Control – FIXED

– If two footswitches’ assignments are quick-swapped while in the Controller Assign screen, the most recent assignment could be removed – FIXED

– The Looper block’s icon could incorrectly reflect its state after saving a preset – FIXED

– General stability improvements

– Many other minor bug fixes and optimizations

 

KNOWN ISSUES

– After a Factory Reset, Global Settings > Ins/Outs > XLR Outputs level appears as Line level but is actually Mic level until you move the knob to “Mic” and back to “Line”

– On rare occasions, if Helix is disconnected from the computer within 10 seconds of shutting down the Helix editor, MIDI transmission may become inactive. Always wait 10 seconds after quitting the Helix editor before disconnecting. If you forget, power cycling Helix solves the issue.

– If you send MIDI CC #59 to Helix, it toggles the control between your bypass-assigned blocks for this switch, but the EXP 1 – EXP 2 Toe Switch strip label does not change states as it does when toggled via the on-board pedal.

 

Helix Firmware v1.10.0 Release Notes

Helix v1.10.0 is a firmware update that includes support for the 1.10 Helix editor application, fixes, stability improvements, and optimizations.
IMPORTANT! READ BEFORE INSTALLING ANY NEW SOFTWARE!
1. Shut down all Line 6 software as well as any software that streams audio, including, but not limited to: iTunes, Spotify, DAWs, etc.
2. Use your CURRENT EXISTING Helix application to back up all of your presets and IRs. If you’re running Helix FW 1.06 or 1.06.5, your current Helix application version should be 1.04.
3. Quit the CURRENT EXISTING Helix application and download and install the NEW Helixapplication (1.10.0), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.08).
4. Using the new Line 6 Updater (1.08), update Helix Rack to the newest firmware (1.10.0).
5. Reset Helix’s global settings by pressing and holding footswitches 5 and 6 (top row) while booting.
6. Using the new Helix application (1.10.0), restore all user presets and IRs.
New Features
– Compatibility with the new version of Helix editor application

Helix Firmware v1.06.5 Release Notes

Helix v1.06.5 is a firmware update that includes new fixes and stability improvements, and optimizations. It is highly recommended that all Helix Rack users perform this update!
It is also recommended that you back up your current presets by using the Helix application to create a preset bundle, allowing you to install new presets as part of the update process.

The easiest way to perform the update process is by installing the latest version of Line 6 Updater. Once you’ve connected Helix to your computer via its USB port (hubs are not supported), Line 6 Updater will recognize the unit and take you through the update process. Both the Helix application and Line 6 Updater may be downloaded here: http://line6.com/software/

Bug Fixes

  • In extremely rare cases, Helix can hang after a factory update. 1.06.5 adds a “safe boot mode” to allow for a subsequent firmware update. To enter safe boot mode, press and hold footswitches 6 and 12 (far right switches on both rows) while turning on Helix
  • In some cases, changing a cab model within an Amp+Cab block after opening Pedal Edit mode may reset controller assignments — FIXED
  • Helix would not filter out MIDI program change messages with a channel different from its MIDI Base channel — FIXED
  • Headphone volume would be louder when Global Settings > Ins/Outs > Headphone monitor was set to “Multi” — FIXED
  • The Command Center > Action Panel’s “Copy All Commands” button would be grayed out unless a footswitch/instant command containing a message was first selected — FIXED
  • The US Double Nrm and US Double Vib model’s Sag parameter was biased too high — FIXED

Resetting Helix Globals / Loading the Newest Factory Presets

IMPORTANT! This procedure will completely overwrite all existing presets and setlists, as well as clear all user IRs and reset all global settings! Back up your presets and IRs before proceeding!
1. Turn off Helix.
2. While holding footswitches 9 and 10 (middle two switches on the bottom row), turn on Helix. 3. Wait for the message “Will reset Globals and restore stock Presets, Setlists and IRs…” to appear and let go.

Known Issues

  • Minor pops and clicks may be present when Helix is streaming audio from a Mac® running OS X 10.11 (El Capitan)
  • Minor pops and clicks may be present when Helix is streaming audio from an iOS® device running iOS 9.1 or 9.2 with Apple® Camera Kit
  • Importing a Helix bundle while streaming audio over USB may cause the Helix application to disconnect