Major Changes Coming to Helix Help

Hey everybody,

When I first started Helix Help, only the floor and rack models were available. As time progressed, Line 6 introduced many more products to the Helix family (Native, LT, HX Effects, HX Stomp) and Helix Help had begun to show its age under the weight of ever increasing models and features.

This left me at a cross-roads. It had become abundantly clear that the original blog-based platform used to host Helix Help simply was not robust enough to keep up with the ever expanding demands of this reference guide. I needed to be able to react more quickly to Line 6 Helix family product releases, increase the amount of information available on Helix Help, and make it easier to search and quicker to use.

This led me to develop the next version of Helix Help (currently in BETA): https://helixhelp.netlify.com

I took some time to research the analytics I received over the years about how everyone has been using Helix Help and discovered that 9 times out of 10, everyone goes directly to the model listings to get quick information about the particular model they are using.

As a result, the first thing I’d like for you to take a look at are the new model listings. You can now filter them quickly and easily with simple query terms (try typing “fuzz” in the distortion effects listing) and you can sort each column of the model listings, either ascending or descending, alphabetically. These new features make the model listings way more powerful and so much easier to use.

The next thing I’d like you to check out is the Helix manual. It is not fully implemented but the amount of information available is ridiculous.

Thirdly, at any time, you can use the search box at the top of the site to quickly access whatever information you are seeking.

Finally, you’re going to notice that the interface of the site has been drastically simplified to make it faster and easier to dive into at band rehearsals/practices.

Again, this new version is still in BETA and probably has some kinks to work out. Much more information and features are planned going forward and I’m excited to get to work. Eventually, others in the community will be able to add and modify information as well.

Once I feel confident that the new version of Helix Help is solid, https://helixhelp.com will become this new version. Don’t worry though, the current version will be re-positioned as a simple blog and will be available from the new version’s navigation menu.

For now, check out the next Helix Help here: https://helixhelp.netlify.com

Thanks,

Jason

Acknowledgments & Thank You

Hello fellow Helix users,

Helix Help’s original intent was to be an easy-to-use resource that contained all of the information that I was looking for relating to guitar tone and my Helix. Despite being a selfish endeavor at first, I realized having it community driven would be more useful over time.

With that in mind, I set it up as a wiki that could be edited by all users. What I found however is that most people visiting were just looking for answers and didn’t really want to fuss with writing new content. They just wanted a better way to get to the information they were seeking (who could blame them… I wanted the same thing).

As a result, I decided to switch over to a blogging platform. This allowed for better searching, categorization, and tagging. When I did this, my hypothesis was correct, and I found that Helix Help’s daily visitor count had jumped dramatically overnight. This was awesome, however, I’m one dude, and many new tips, suggestions, requests, and feedback began to fly into my inbox (which is pretty awesome, still, but a lot of work for a passion project).

The vast scope of this guide and its constantly changing state makes it extremely difficult to acknowledge and thank every single member of the community that has helped Helix Help become what it is today (and will be in the future). Please know that your contributions do not go without my deepest thanks.

While perusing Helix Help, if you come across a post, a tip, or something else that has been provided in one of the various forums across the internet, please comment with a direct link to that forum post and give the author their much deserved kudos. Even if they are not the original provider of that information, the knowledge share is what is important and we should all be very thankful we have such amazing users of this guitar tech.

With all of that said, I want to send a few shout-outs to users that have been especially helpful in finding tips and gathering resources for me over the past year. If I’m posting your actual name, I will not post your last name (unless you contact me and ask me to do so). As an alternative, send me you forum username and I’ll use that instead.

  • MusicLaw
  • Andreas
  • Benifin
  • Amsdenj
  • Duncann
  • DunedinDragon

Here are some good resources to check out regularly if you don’t already do so:

Thank you all very much!

Jason